How can I return my parcel?
Have you received a parcel from a webshop that needs to be returned? Then follow these steps:
Do you have a return label from the webshop?
- Stick the return label on the longest side of the box so that the barcode is easily scannable.
- Find your nearest parcel point here.
- Take the parcel to the parcel point.
- The parcel point will scan the code and accept the parcel.
- The parcel will be returned to the online shop.
Did you not receive a label for the return?
Then you can purchase a label yourself via the DPD Online Shipping Portal. There is a charge for this.
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